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FAQ

How long does shipping take?


The following times are estimates. Order tracking number will be sent upon availability. Please allow up to 2 weeks to receive your items.

  • UPS Standard: 3 - 5 business days
  • UPS International: 2 - 5 business days




Can I pick up my order in person?


Yes! Orders placed within the Dallas-Fort Worth area can be picked up. Choose the Showroom Pickup or delivery option at Checkout or email us. Please include your order number in the subject line. Pickup customers will receive a pickup time & the showroom location. If your order has already been placed, shipping costs will be refunded. Delivery not offered.




What are the showroom hours?


The Sophisticated Ignorance Showroom is open 24/7. However, visitors & customers will be given a time slot to view or shop. To stop by, please visit the Contact page & send us a message or email us!




Do you accept returns?


Yes! Sophisticated Ignorance accepts returns and exchanges for damaged merchandise only. To return or exchange your order, please visit the Contact page or email directly. Please include your order number & a brief message detailing your reason for returning or exchanging.